Issue with Custom Dialogs Not Retaining User Input During Upgrade

[mikasabaggins]

Hi everyone, I’m creating an installer with Advanced Installer and I’ve added custom dialogs to collect user settings. Everything works fine on a fresh install, but when performing an upgrade, the dialogs appear blank instead of showing the previously entered values. I’ve tried setting the properties to “Persist” and enabling “Remember property values,” but it still doesn’t work.

Has anyone encountered this behavior before, or is there a recommended way to make custom dialog inputs persist during an upgrade without using external scripts?

[Liviu]

Hello Mikasa and welcome to our forums,

I investigated it and tried to reproduce the behavior, but I was not able to replicate it.

Can you please send us the .AIP (setup project for old and new version) files by email to support at advancedinstaller dot com so we can further test and investigate this?

Best regards,
Liviu