jusher
Posts: 179
Joined: Thu Dec 22, 2011 12:00 pm

Missing Dialog on load

Hi, I am getting an error that it cannot load a dialog shown in word document below.
I have attached the aip file as well.
I am not using this dialog as far as I am aware. It is in the dialogue repository.

Any help appreciated.

Regards,
John Usher
Catalin
Posts: 7606
Joined: Wed Jun 13, 2018 7:49 am

Re: Missing Dialog on load

Hello John,

The most common scenario I've seen this error is when users provide AIP files for us for investigation/testing.

What that means is basically moving the project to a new PC.

Is this the case for you as well? If so, you might want to go to the PC where you had the project previously and copy the AIP files from the repository.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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jusher
Posts: 179
Joined: Thu Dec 22, 2011 12:00 pm

Re: Missing Dialog on load

Hi Catalin,

No this is not the case. The repository and aip files are in the same place C:\ProgramData\Caphyon\Advanced Installer\Repository\Dialogs. The dialog it's complaining about is actually there!

However, the problem seems to have gone away. The only thing I have changed is some properties in an xml configuration file that I install. Did a build today and the errors I reported are not there!

Very weird as this is not related to dialogs!

Anyway cross this job off the list.

Regards,
John
Catalin
Posts: 7606
Joined: Wed Jun 13, 2018 7:49 am

Re: Missing Dialog on load

Hello John,

Thank you for your followup on this!

Glad to hear everything is working as expected (and fingers crossed that it stays that way). :)

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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jusher
Posts: 179
Joined: Thu Dec 22, 2011 12:00 pm

Re: Missing Dialog on load

This problem has returned!

The output exe works fine it has 2 chained msi's.

Regards,
John
Catalin
Posts: 7606
Joined: Wed Jun 13, 2018 7:49 am

Re: Missing Dialog on load

Hello John,

If possible, could you please provide the following:

- a copy of the Repository folder (containing all the dialogs)

- a copy of the AIP file (if you modified anything, if not, I'll download the one already available in the first thread)

by email at support at advancedinstaller dot com so I can further test and investigate this on our end?

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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