Prerequisite Installation Fails After Upgrading from Version 20.8 to 22.3

[asif0012]

Hello,

I am using Advanced Installer Enterprise Edition, and I recently upgraded from version 20.8 to 22.3.

After performing the upgrade, I encountered an issue with the installation of prerequisites.

During the installation process, the prerequisite installation step appears to proceed, but at the end, I receive an error message stating:

"___ prerequisite was not correctly installed."

This issue did not occur in version 20.8, and no changes were made to the prerequisite configuration during the upgrade.

The issue persists with the following prerequisites: Microsoft Visual C++ Redistributable, Node.js, Erlang, RabbitMQ, etc

I have attached a custom .aip file that demonstrates the issue when attempting to install Node.js.

MongoDB.aip

(47.73 KiB) Downloaded 114 times

Please let me know if additional details or logs are required.

[Liviu]

Hello Asif,

Can you please right click on your setup package and click on the "Run as administrator" option from the context menu? Or run the setup from an elavated command prompt.

The prerequisite is not installed because you need privileges to install a package silently. This is the expected behavior of the OS. If you manually run the node.js setup from a standard command prompt with the /qn parameter, it will not be installed.

You can either run the setup from an elevated command prompt or you can enable the Run as administrator option from the Install Parameters page.

Hope this helps!

Best regards,
Liviu