Application error (Event ID 1000) after upgrading to version 23.5.1

[SDutt]

Hello,

We have upgraded to version 23.5.1 recently and built our installer as usual. However, after the application is installed and run, I get some application crash errors reported in the Event Viewer. One such error is this:

Faulting application name: advinst.exe, version: 23.5.1.0, time stamp: 0x69a20cd1
Faulting module name: ntdll.dll, version: 10.0.26100.7920, time stamp: 0x01973ebf
Exception code: 0xc0000409
Fault offset: 0x000b44f0
Faulting process id: 0x5368
Faulting application start time: 0x1DCB6C3772C84B1
Faulting application path: C:\Program Files (x86)\Caphyon\Advanced Installer 23.5.1\bin\x86\advinst.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 8cb6b954-48b8-4870-87fe-3d1d8a581120
Faulting package full name:
Faulting package-relative application ID:

Please let me know if I am missing something, and how to resolve this issue.

Thanks in advance,
SDutt

[Catalin]

Hello SDutt,

In order for me to further investigate this, I would need some more details on how you reproduce this issue.

Are you able to consistently reproduce this issue? For example when building a sample AIP file as well?

Or are you able to only reproduce this with your project?

Also, you mentioned that the issue appears after your own app is installed? At that point in time, Advanced Installer should not have anything to do with your app. You can build the app and then install it with no issues?

Best regards,
Catalin