Frode
Posts: 34
Joined: Thu Feb 26, 2009 3:11 pm

Windows 7 and Upgrade w/Install new version first

Hi,

I just tested upgrade of our app in Windows 7, install built with AI 7.5, and got an error message from Windows/MSI.

Log enclosed, the installation was done on a Norwegian locale. An english translation of the error message would be something like

"Another version of this product is already installed. Installation of this version can not proceed. If you would like to configure or remove the existing version of this product, use Add/Remove programs in Control panel"

Installation/upgrade in XP work as expected.

Could someone please have a look at this, and promote it to a bug report if necessary.


-frode
Attachments
ai.log
upgrade failure
(13.86 KiB) Downloaded 313 times
GabrielBarbu
Posts: 2146
Joined: Thu Jul 09, 2009 11:24 am
Contact: Website

Re: Windows 7 and Upgrade w/Install new version first

Hello,

I am not sure why you are encountering this behavior. Please send your .aip project file to support at advancedinstaller dot com so we can investigate.

Best regards,
Gabriel
Gabriel Barbu
Advanced Installer Team
http://www.advancedinstaller.com/

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