Catalin
Posts: 7794
Joined: Wed Jun 13, 2018 7:49 am

Re: TeamCity Agent getting stuck building Installer

Hello,

I just did a random test by installing the latest version, 23.9, in the docker container today and it suddently started working just fine.
Screenshot_170.png
Screenshot_170.png (32.79 KiB) Viewed 1227 times

When trying to create a new object, it worked just fine:
Screenshot_171.png
Screenshot_171.png (9.65 KiB) Viewed 1227 times

Note: Ignore the working folder being 23.3, it actually uses the latest one installed.

Also, the dev I am working with on this tested with a clean container, version 23.9 installed, and it worked just fine for him overthere as well.

If we have a look over the screenshots above, regarding teamcity, we can see that I also tested with version 23.9 (our latest one).

Is there a chance you can create a new container with version 23.9 and retest this with that?

Just to make sure I wasn't going insane, I did the following:

- uninstalled 23.3 completely
- installed it again --> tested the creation of a new object --> failed
- uninstalled 23.3
- installed 23.9
- tested the creationg of a new object --> it worked

Screenshot_172.png
Screenshot_172.png (139.77 KiB) Viewed 1227 times



Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
Catalin
Posts: 7794
Joined: Wed Jun 13, 2018 7:49 am

Re: TeamCity Agent getting stuck building Installer

Hello,

Did you get a chance to test this?

I'm really curious if everything is working as expected on your end as well now (having my fingers crossed that it does) :D .

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
dkuerten
Posts: 14
Joined: Tue Jan 14, 2025 1:56 pm

Re: TeamCity Agent getting stuck building Installer

Sorry for the delay,

I did manage to test it on a local container and it worked with version 23.9.
Afterwards I immediately wanted to confirm this on the teamcity server as well, but unfortunately the host machine is down since the end of last week. :(
As I have no access to the host directly I am unable to investiges the reason myself. The issue is currently investigated, I checked again today but the machine is still unavailable. Due to people currently being on leave I cannot give an exact estimate when this the machine will be back up again. Once this is resolved I will immediately test it with the newest version and reply my results. I am confident it should work based on the result of my local tests.

Regarding the version issue I also want to confirm something. The reason we are currently using version 23.3 is that this was the newest version when our maintenance expired. Would this mean we are unable to use version 23.9 until we renew our subscription?

Return to “Common Problems”