bdube
Posts: 8
Joined: Mon Jun 22, 2026 6:22 pm

Transition to custom dialog very slow

Hello,

In the installation sequence after FolderDlg, I have a few custom dialogs. The transition from FolderDlg to the first custom dialog is very slow. It takes long enough that it appears like the click on the Next button did not work, so a user will likely click Next again which will skip the first custom dialog when it finally loads. The custom dialog is not very complicated. It has only two static text items and a radio button group. Is this a known issue? Are there workarounds to make the transition faster?

Thank you,
Brian
Catalin
Posts: 7794
Joined: Wed Jun 13, 2018 7:49 am

Re: Transition to custom dialog very slow

Hello Brian,

I can't say for sure why this is happening.

If possible, could you please share with me the following resources:

- a copy of the AIP file

- a download link for the setup

by email at support at advancedinstaller dot com so I can run some tests on my end and further investigate this?

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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