Disable rollback during uninstall

[marek_malewicz]

Hello,

we have a problem with the deinstallation process.

If we install our app outside of c:\ and the user does not have admin privileges, an error is thrown due to the user not having sufficient privileges to access the rollback files.

Those are located in a hidden directory on that drive (e.g. D:\Config.Msi\foo.rbf).

In an attempt to work around the problem, we tried disabling the rollback option.
(https://learn.microsoft.com/en-us/windo ... -reference => DISABLEROLLBACK)
This had no effect: the Windows installer still tried to access the hidden folder.

disablerollback_error.png (49.32 KiB) Viewed 5281 times

It appears that either Windows-Installer or Advanced-Installer has additional rollback actions.


My question is:

a.) does the Advanced-Installer have an option to disable the rollback functionality.
b.) if not, would it be possible to add a new feature that allows us to disable the rollback functionality


Best Regards,
Marek

P.S. Running the installer with admin privileges isn't an option at the moment.

[Liviu]

Hello Marek,

We have a predefined event to Enable/disable installation rollback, but I'm afraid there's currently an issue with it and it's not working as it should.

Hopefully this will be fixed in a future version of Advanced Installer. As soon as the fix will be released we will notify you. Until then, disabling the entire rollback process via the installer directly might not work, as none of the approaches I tried worked.

We apologize for the inconvenience and appreciate your patience.

Best regards,
Liviu

[marek_malewicz]

Hello Liviu,

Thank you for the quick response.

Would it move this task up in the priority list if we sent a ticket directly to your technical/customer support for the 'Enterprise Plan' holders?

Good luck,
Marek

[Liviu]

Hello Marek,

I have increased the issue's priority and I will try to discuss this with the developer in charge as well, hopefully we will be able to resolve this faster.

Best regards,
Liviu