Error when closing the application

[NannoW]

When closing the Advanced Installer 23.4 application I'm getting the error displayed in the attachment. I've tried different aip files but the all give the same error. I didn't have this with any of the previous versions.

Yours Nanno

[Catalin]

Hello Nanno,

It looks like you forgot to attach the screenshot.

Could you please attach it once again?

When writing the comment, use the "Attachments" option and add the screenshot of the error there and then place it inline.

Screenshot_107.png (13.05 KiB) Viewed 4328 times

Best regards,
Catalin

[NannoW]

Sorry for that. I hope it's visible now

Advanced_Installer_Screenshot 2026-02-16 131348.png (21.07 KiB) Viewed 4295 times

[Catalin]

Hello Nanno,

No worries.

It looks like the screenshot doesn't give us many clues on what is really happening here.

If possible, could you please share with me an AIP file that you reproduce this issue with, together with a test-case so I can run some tests on my end?

If you can reproduce this in a sample (stripped down) version, that would be even better.

Send the AIP file via email at support at advancedinstaller dot com (and the test-case as well) so I can further investigate this.

Best regards,
Catalin

[NannoW]

Done. You've got mail

[Catalin]

Hello Nanno,

Thank you for the provided resources.

I'm afraid, however, that I am not able to reproduce this with our latest version, 23.4.

I opened the AIP file and then closed Advanced Installer and no error occured.

Are you able to reproduce this issue on multiple machines, with our latest version?

Best regards,
Catalin

[NannoW]

I only have one machine. I can try do de-install the version and install it again.

[Catalin]

Hello Nanno,

Yes, please try that, as that might help.

Best regards,
Catalin

[NannoW]

That didn't help. I'm still getting the error when closing the app.