iridales
Posts: 1
Joined: Thu Jul 03, 2025 3:35 am
Contact: Website

Problem removing record in Add/Remove programs

Hey,

After I moved some files I am having trouble removing the record in Add/Remove programs on W2K. The change and remove buttons are grayed out. I have tried uninstalling it and managed to clean some of it out but something is remaining. This is also preventing me from reinstalling the software to try and fix it. I have looked in the registary and all references to the software I was installing have been removed.

Does someone where or how to remove the peices remaining?
Liviu
Posts: 1356
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Problem removing record in Add/Remove programs

Hello and welcome to our forums,

You can try to clean all the unnecessary information remained on your machine about the product that fails, by using the Microsoft Fixit Tool:
https://support.microsoft.com/en-us/top ... f927e1eb4d

Hope this helps!

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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