Advanced Installer Community

marek_malewicz

Hello Liviu,

Thank you for the quick response.

Would it move this task up in the priority list if we sent a ticket directly to your technical/customer support for the 'Enterprise Plan' holders?

Good luck,
Marek

marek_malewicz

Hello,

we have a problem with the deinstallation process.

If we install our app outside of c:\ and the user does not have admin privileges, an error is thrown due to the user not having sufficient privileges to access the rollback files.

Those are located in a hidden directory on that drive (e ...

marek_malewicz

Hello Catalin,

You can not use the certificate together with our support? We use signtool.exe for signing, which is the go-to tool from Microsooft for signing purproses.
We are using the signtool.exe for signing. Our problem is, that the Code Signing Dongle is currently bound to a different ...

marek_malewicz

Hello,

I have a "certificate mismatch" problem.
syscomp_subcomp_signature_mismatch2.png

Here is what we did to generate the installer executable:

0.) Add an MSI from another vendor as a chained prerequisite (Main Package) in the project requirements section.
This prerequisite-MSI is already ...

Suggested Articles

User Guide

Videos

Refer & Save Up to 30% On Your Renewal

Search found 4 matches

Re: Disable rollback during uninstall

Disable rollback during uninstall

Re: EV code signing certificate mismatch

EV code signing certificate mismatch