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by SDutt
Tue May 19, 2026 11:41 am
Forum: Common Problems
Topic: Installer error during file download operation (-536870890)
Replies: 1
Views: 1752
 
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Installer error during file download operation (-536870890)

Hello,

When our product is being installed at a particular customer location, they are getting this error during a file download operation: -536870890.
They are using ZScaler, I'm told.

Please see attached snapshot (please note that I have erased the product name and the URL in the snapshot, but ...
by SDutt
Tue Mar 31, 2026 9:06 am
Forum: Building Installers
Topic: Application error (Event ID 1000) after upgrading to version 23.5.1
Replies: 3
Views: 19813
 
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Re: Application error (Event ID 1000) after upgrading to version 23.5.1

Hello Catalin,

This happened only once, and I'm not seeing it now. I'll post back here if I face this again.

Thanks,
SDutt
by SDutt
Wed Mar 18, 2026 12:04 pm
Forum: Building Installers
Topic: Application error (Event ID 1000) after upgrading to version 23.5.1
Replies: 3
Views: 19813
 
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Application error (Event ID 1000) after upgrading to version 23.5.1

Hello,

We have upgraded to version 23.5.1 recently and built our installer as usual. However, after the application is installed and run, I get some application crash errors reported in the Event Viewer. One such error is this:

Faulting application name: advinst.exe, version: 23.5.1.0, time stamp ...
by SDutt
Fri Feb 13, 2026 12:15 pm
Forum: Building Installers
Topic: Issues with Auto update in manual mode
Replies: 4
Views: 13820
 
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Re: Issues with Auto update in manual mode

Hello Catalin,

As of now, we are not working on this feature, so I shall get back when we are working on it.

Thanks again,
SDutt
by SDutt
Fri Feb 13, 2026 12:12 pm
Forum: Building Installers
Topic: Folders which are created by downloading an archive and extracting it, are not getting removed on uninstall
Replies: 1
Views: 8000
 
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Folders which are created by downloading an archive and extracting it, are not getting removed on uninstall

Hello,

In our installer, we have some archives which are downloaded using a "File Download" operation from specified URLs. This operation is specified in the "Files and Folders" section.

And then, the contents of the archive are extracted using an "Extract Archive" operation. There are certain ...
by SDutt
Thu Jan 08, 2026 1:28 pm
Forum: Building Installers
Topic: Issues with Auto update in manual mode
Replies: 4
Views: 13820
 
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Re: Issues with Auto update in manual mode

Also, in an Update Config project, when a new update is created, it asks for an installer file. This shows up in the "File path" in the "Update Installer" tab. And this path cannot be removed. Is this by design?

Since, in the "Properties" tab, we just want to specify the "Main URL", and have the ...
by SDutt
Thu Jan 08, 2026 8:38 am
Forum: Building Installers
Topic: Issues with Auto update in manual mode
Replies: 4
Views: 13820
 
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Issues with Auto update in manual mode

Hello,

I've configured auto-updates for our application (in manual mode), and I've uploaded an upgraded version of the installer to a server, whose URL is accessible publicly. I've verified that this URL is reachable, and this installer EXE downloads correctly.

In the Updater section of the ...
by SDutt
Fri Dec 26, 2025 11:38 am
Forum: Building Installers
Topic: Error 1606: Could not access network location true
Replies: 4
Views: 15625
 
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Re: Error 1606: Could not access network location true

Hello Catalin,

Looks like my project file was corrupted for some reason. After I re-made the changes to the baseline project I has saved, and rebuilt, it works fine now.

I shall post back again, if I encounter such a problem in future.

Thanks again,
SDutt
by SDutt
Fri Dec 19, 2025 1:26 pm
Forum: Building Installers
Topic: Error 1606: Could not access network location true
Replies: 4
Views: 15625
 
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Re: Error 1606: Could not access network location true

Just adding a relevant section of the log file generated:


MSI (c) (94:74) [17:49:12:487]: PROPERTY CHANGE: Adding Release_Dir property. Its value is 'C:\Program Files (x86)\Intel\openvino_2022\runtime\bin\intel64\Release\'.
MSI (c) (94:74) [17:49:36:692]: Note: 1: 1314 2: true
MSI (c) (94:74) [17 ...
by SDutt
Fri Dec 19, 2025 12:00 pm
Forum: Building Installers
Topic: Error 1606: Could not access network location true
Replies: 4
Views: 15625
 
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Error 1606: Could not access network location true

Hello,

I've made some changes to my Advanced Installer project to download and extract some ZIP files from an Internet location.
This worked the first time I built and used the installer.

However, from the next run onwards, it gives the error "Could not access network location true.". From the ...
by SDutt
Fri Nov 28, 2025 12:40 pm
Forum: Building Installers
Topic: Using command line parameters to select prerequisites to be installed (for silent install)
Replies: 6
Views: 11873
 
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Re: Using command line parameters to select prerequisites to be installed (for silent install)

Hello Catalin,

Yes, we need both options, a full UI as well as a silent install.

For the full UI, I believe just checking/ unchecking the prerequisites in the PrerequisitesDlg would handle this. Is a property required here too?

Thank you,
SDutt
by SDutt
Thu Nov 27, 2025 11:58 am
Forum: Building Installers
Topic: Using command line parameters to select prerequisites to be installed (for silent install)
Replies: 6
Views: 11873
 
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Re: Using command line parameters to select prerequisites to be installed (for silent install)

Hello Catalin,

If I have multiple such prerequisites, how do I associate a different property with each of them?

For example, if I have PreReq1 and PreReq2, and I want to install only PreReq2 and not PreReq1. In that case, I would need different properties to be associated with each such ...
by SDutt
Tue Nov 25, 2025 11:39 am
Forum: Building Installers
Topic: Using command line parameters to select prerequisites to be installed (for silent install)
Replies: 6
Views: 11873
 
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Using command line parameters to select prerequisites to be installed (for silent install)

Hello,

In my installer project, I have some prerequisites to be installed before the main package.
These prerequisites show up in the PrerequisitesDlg during installation, where they can be checked or unchecked.

But for a silent install, for example, if the command line is:
"MyApp.exe" /exenoui ...
by SDutt
Wed Nov 12, 2025 11:25 am
Forum: Building Installers
Topic: Setting environment variables based on user selection in dialog
Replies: 2
Views: 9705
 
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Re: Setting environment variables based on user selection in dialog

Hello,

Actually, if I set the Value of these check boxes to true in the dialog, then the environment variable is set correctly, but only if the check box is selected during the installation.

If the user unchecks the checkboxes, the value is not set to false in the environment variable. In fact ...
by SDutt
Wed Nov 12, 2025 9:53 am
Forum: Building Installers
Topic: Setting environment variables based on user selection in dialog
Replies: 2
Views: 9705
 
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Setting environment variables based on user selection in dialog

Hello,

In our project, we would like to set some environment variables based on some user selections in the installer dialogs.

For example, I have a custom dialog where I have some checkboxes. The property names of the checkboxes are something like:

CHECKBOX_SEL1

CHECKBOX_SEL2, etc.

So, I have ...

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