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andrii_tk

Hi,

It was just an environment issue. Thanks for your help!

andrii_tk

Hello,

I am facing a critical issue where the Bootstrapper UI and the internal MSI execution are completely out of sync regarding prerequisites.

The Issue: I have an installer with 4 prerequisites (.NET 4.8, ASP.NET Core 8, Erlang, RabbitMQ).
- UI Phase: The Bootstrapper correctly finds that 3 of ...

andrii_tk

Hi Eusebiu,

Thanks for the clarification - that answers my question perfectly.
Appreciate your help.
We can close the topic.

Best regards,
Andrii

andrii_tk

Hi Eusebiu,

Sorry for the long delay.

I tested the approach you suggested, but it doesn’t work in my setup. When I enable “Always overwrite existing files” on the parent folder, the files that shouldn’t be overwritten inherit that state as well. After I manually restore their original settings ...

andrii_tk

Hi Eusebiu,

Thank you for quick response.

We are using the Synchronize feature, which automatically selects the files to be installed. Your proposal makes sense and would help in this specific case, but what we are looking for is a sustainable solution.

We don’t want to manually check before each ...

andrii_tk

Hello,

I have a problem when updating my app:
- v4.3.3.1146 (first install): worked fine.
- Update to v4.4.0.1156: some libraries are missing , especially essential RabbitMQ.Client.dll.

Both installers were built via CI on Jenkins, using the “Synchronize” feature. We don’t run manual sync each ...

andrii_tk

Hi Catalin,

The modified script didn't manage to execute AI_SetMsiProperty (same issue).
So it was decided to make property "LEGACY_PRODUCT_CODE_FOUND" 1 by default to prevent errors in case such an issue with property setting happens.

Topic can be closed. Thanks for your support.

andrii_tk

Thanks for the quick response,

Do you think it would be possible to replace your script
Yes, I posted installer with updated script to customer, I will write results as soon as they're ready.

Additionally, could you please send me a copy of your AIP file by email at support at advancedinstaller ...

andrii_tk

Hi Catalin,

Yes, customer has AV software, I do think it's Microsoft Defender. Do you want to see AV logs, did I understand you correctly?

Regarding running script on customer's machine separately, we can do it, but it's not needed. Client tried to run installation multiple times and there were ...

andrii_tk

Hello,

Client reported about unsuccessful installation of the product, and I modified inline Powershell script to debug what's wrong.
It turned out that AI_SetMsiProperty didn't set property 'LEGACY_PRODUCT_CODE_FOUND' during script execution though AI_SetMsiProperty had been definitely reached ...

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