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by VladiS
Thu Jan 02, 2025 2:56 pm
Forum: Common Problems
Topic: Minor update fails if previous version was installed with renamed .msi package
Replies: 1
Views: 3171
 
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Minor update fails if previous version was installed with renamed .msi package

Hello.
We've ran into an interesting issue. The scenario is as follows:

1. install the product using an msi file which is renamed from the original (can happen for example if you download 2 of them to the same folder and the new one is named installer (1).msi)
2. update to a new minor version (same ...
by VladiS
Thu Dec 22, 2022 9:36 am
Forum: Common Problems
Topic: Event viewer log shows quiet uninstall succeeded while it (purposely) failed
Replies: 5
Views: 12798
 
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Re: Event viewer log shows quiet uninstall succeeded while it (purposely) failed

Correct, everything you described is the exact issue we are experiencing

Thanks again!
by VladiS
Wed Dec 21, 2022 10:24 am
Forum: Common Problems
Topic: Event viewer log shows quiet uninstall succeeded while it (purposely) failed
Replies: 5
Views: 12798
 
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Re: Event viewer log shows quiet uninstall succeeded while it (purposely) failed

Hello Catalin, Thanks for the replay!

After uninstalling the program is not uninstalled and still shows up in Control Panel, and the custom action is not skipped, we can see in our logs that it did get executed.

The custom action is under "Install Execution Stage"

Just to shed a bit more light ...
by VladiS
Sun Dec 18, 2022 2:51 pm
Forum: Common Problems
Topic: Event viewer log shows quiet uninstall succeeded while it (purposely) failed
Replies: 5
Views: 12798
 
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Event viewer log shows quiet uninstall succeeded while it (purposely) failed

Hello.

We ran into an odd issue where if we actively fail the uninstallation process from a custom action (Fail installation if custom action returns an error is ticked) and we uninstall the package from the command line quietly:
installer.exe /exenoui /qn /x //

we observe 5 events from ...

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