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by bkuiper
Tue Apr 09, 2024 8:20 am
Forum: Building Installers
Topic: issues with advanced installer and DigiCert signing via azure. pipelines
Replies: 18
Views: 197397
 
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Re: issues with advanced installer and DigiCert signing via azure. pipelines

I just wanted to let people now that we got a similar error message and through debugging and using the signtool.exe, instead of smctl, with debugging info we discovered that we exceeded our maximum of signatures:

Max Signatures consumed for the keypair xxxxxxxxxxxxxxx

We are working with ...
by bkuiper
Tue Nov 08, 2022 8:30 pm
Forum: Common Problems
Topic: Unable to reach Advanced Installer support by e-mail
Replies: 3
Views: 3824
 
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Re: Unable to reach Advanced Installer support by e-mail

indeed, it seems to be resolved. Great! thanks for the heads up!
by bkuiper
Tue Nov 08, 2022 10:49 am
Forum: Common Problems
Topic: could not find control SQLServerConnectionDlg-TestConnectionLink for control event
Replies: 11
Views: 13823
 
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could not find control SQLServerConnectionDlg-TestConnectionLink for control event

We are trying to upgrade from 16.9 to 20.0. The build of the installer works fine, and the new installer seems to work without any issue, but when opening the old .aip file in the new version of Advanced Installer we get the following errors:

· Loading error: could not find control ...
by bkuiper
Tue Nov 08, 2022 10:48 am
Forum: Common Problems
Topic: Unable to reach Advanced Installer support by e-mail
Replies: 3
Views: 3824
 
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Unable to reach Advanced Installer support by e-mail

I'm unable to reach Advanced Installer support by e-mail:

From different e-mail addresses and IPs i keep getting:

support@advancedinstaller.com
Remote Server returned '550 5.7.514 Decision Engine classified the mail item was rejected because of IP Block (from outbound normal IP pools) -> 554 5.7 ...

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