Advanced Installer Community

Hello,

Today we'll be discussing how to avoid the following error:

Retrieving the COM class factory for component with CLSID
{4D3B04E6-E766-4A9F-8129-D119FEF08A7F} failed:
80070005 Access is denied. (E_ACCESSDENIED)

When does this issue appear?

The common thread across every report I've seen ...

Hello,

Did you get a chance to test this?

I'm really curious if everything is working as expected on your end as well now (having my fingers crossed that it does) ${L_SMILIES_VERY_HAPPY}$ .

Best regards,
Catalin

Hello and welcome to our forums,

You can have the prerequisite detection criteria as something that involves a version.

For example, a registry search that looks for a version.

With such search, you can also set a minimum version.

An example of that would be the following search type ...

Hello Pascal,

I might have a hunch on why this is happening.

Just to confirm, could you please go to "Themes" page --> "Settings" tab, take a screenshot of the settings there and share that with me here?

Best regards,
Catalin

Hello Pascal,

I have tested this on my end and the launch condition seemed to work.

Screenshot_173.png

I have tested this as follows:

- a simple EXE
- a simple MSI
- an EXE with External UI enabled

On all 3 cases, it worked just fine.

If possible, could you please try to create a ...

Hello,

If I'm not mistaken, AI_BOOTSTRAPPERLANG is only set when you use the language selection dialog.

Regarding this request, please note I have discussed with the developer and we will try to implement this for our next release.

Best regards,
Catalin

Hello,

I just did a random test by installing the latest version, 23.9, in the docker container today and it suddently started working just fine.

Screenshot_170.png

When trying to create a new object, it worked just fine:

Screenshot_171.png

Note: Ignore the working folder being 23.3, it ...

Hello,

This has been fixed in version 23.9 of Advanced Installer.

Best regards,
Catalin

Hello Doug,

The issue has been fixed, but it missed our 23.9 release (as it was fixed close to the release date and the QA team did not have enough time to test it properly).

It will be available in version 24.0 of Advanced Installer.

Best regards,
Catalin

Hello and welcome to our forums,

What you have done seems to be correct.

First of all, we need to ensure that the custom action that dynamically generates the password at install time is ran early in the sequence.

Then, we need to make sure that we set SERVICE_PASSWORD property to the value of ...

Hello Pier,

Glad to hear you managed to find the culprit here. :)

What i can't understand is why the problem arose only when using the EXE and not the MSI

I'm afraid I can't say for sure unless I manage to reproduce this on my end.

However, if we don't need the explanation, then I will skip ...

Hello,

Just wanted to do a quick followup on this to let you know that I'm still investigating this issue.

I will setup a blank container and again manually install AdvancedInstaller to see if this makes any difference, but this has to wait until next week.

How did this go on your end?

I did ...

You are always welcome, Brian!

I am really glad to hear it works as expected. ${L_SMILIES_SMILE}$

Best regards,
Catalin

Hello,

Thank you for your followup on this.

I tested running AdvancedInstaller without TeamCity. I did a fresh installation on the container and even tested it with a blank container without TeamCity (mcr.microsoft.com/windows/servercore:ltsc2022) and found out that even creating a project ...

You are always welcome, Henrique! ${L_SMILIES_VERY_HAPPY}$

Best regards,
Catalin

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