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by clint
Thu Aug 13, 2026 8:30 am
Forum: Common Problems
Topic: Problem uninstalling my app
Replies: 2
Views: 1481
 
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Re: Problem uninstalling my app

Ok. We used the Advanced Uninstaller 13 and the error message came, but it did uninstall the application.

Thank you for the tool.

Best regards,
clint
by clint
Wed Aug 12, 2026 9:34 pm
Forum: Common Problems
Topic: Problem uninstalling my app
Replies: 2
Views: 1481
 
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Re: Problem uninstalling my app

If I swap this cached msi out with the corrected one (renaming it to the expected name as the cached msi), the app uninstalls alright.
Well, the 2nd time around this failed also. It seems Windows is getting a cached msi from somewhere else other that c:\windows\installers\
by clint
Wed Aug 12, 2026 4:46 pm
Forum: Common Problems
Topic: Problem uninstalling my app
Replies: 2
Views: 1481
 
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Problem uninstalling my app

Hello,
Using A! 19.3
- I have three different scenarios in my setup which the user can choose from.
- I have a custom action to register and MyServer.Exe using \regserver

-The MyServer.Exe file is only installed for 2 of the 3 scenarios, and not the 3rd.

However, I forgot to use a condition on the ...
by clint
Tue Jun 02, 2026 3:32 pm
Forum: Common Problems
Topic: Can I disable the "Executing Restore Operation" task
Replies: 5
Views: 15977
 
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Re: Can I disable the "Executing Restore Operation" task

I am also having a problem concerning the "Executing Restore Operation" task.
AI 19.6
Most of the files are not marked "Do not overwrite".

But, during installation, I see the new files are copied, and then at the end when the "Executing Restore Operation" task runs, it restores the old files.

What ...
by clint
Wed May 20, 2020 10:14 am
Forum: Common Problems
Topic: Error 1315. Unable to write to the specified folder(shared folder) when Windows 10 kb4551762 is installed
Replies: 9
Views: 74700
 
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Re: Error 1315. Unable to write to the specified folder(shared folder) when Windows 10 kb4551762 is installed

Follow-up:

One of my customers changed the path in the registry to the folder which couldn't be removed (error 1315), and then the deinstallation worked.

The installation was created with AI 13.7.

The same customer then immediatedly installed an install program created with AI 16.9 in the same ...
by clint
Wed May 13, 2020 1:46 pm
Forum: Common Problems
Topic: Error 1315. Unable to write to the specified folder(shared folder) when Windows 10 kb4551762 is installed
Replies: 9
Views: 74700
 
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Re: Error 1315. Unable to write to the specified folder(shared folder) when Windows 10 kb4551762 is installed

Hello,

I have two customers, each with many (40) workstations where my product is installed, who still have this problem.

Using cmd with admin priviledges to install/uninstall doesn't solve the problem.

Is there any new info on a correction for this error?

Thank you,
clint
by clint
Mon Jan 20, 2020 1:46 pm
Forum: Sample Projects
Topic: Always run EXE as administrator / in compatibility mode
Replies: 2
Views: 43569
 
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Re: Always run EXE as administrator / in compatibility mode

Excellent!
Thank you!

clint
by clint
Wed Aug 02, 2017 3:31 pm
Forum: Building Installers
Topic: Do not register ActiveX Com Component
Replies: 3
Views: 16147
 
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Re: Do not register ActiveX Com Component

Hi Sorin,
Thank you, that is the assurance I needed to hear!

Best regards,
clint
by clint
Thu Jul 27, 2017 12:53 pm
Forum: Building Installers
Topic: Create folder with user rights IUSR
Replies: 5
Views: 14976
 
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Conditionally change the Domain field value in the Permissions dialog

Helle Sorin,

You wrote: Please ensure that when setting the folder permission, the "Domain" field from the "Permission" dialog is empty. This field should be set only if the target comupter is enrolled into a domain.


I do have a situation where I need to set the "Domain" field when installed for ...
by clint
Thu Jul 27, 2017 12:09 pm
Forum: Building Installers
Topic: Do not register ActiveX Com Component
Replies: 3
Views: 16147
 
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Do not register ActiveX Com Component

Hi AI Team,

I have a question concerning ActiveX Component registration:

There is a older version of a MS ActiveX component in a Merge file (supplied by MS) which I am installing into the Windows\SysWOW64 folder and have marked it to Auto Register.

I need to use this older version, because a ...
by clint
Tue Mar 14, 2017 11:20 am
Forum: Common Problems
Topic: Permission allocation on non-English Windows versions
Replies: 10
Views: 29342
 
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Re: Permission allocation on non-English Windows versions

Last week I had a customer with a German system, who towards the end of the installation also received this error (Error 1609 and SID system error 1332) , where permissions folders were trying to be set set for users and groups " Administrator " and " Everyone ".

I noticed that in the MSI ...
by clint
Fri Aug 05, 2016 10:47 am
Forum: Feature Requests
Topic: Suggestions for predefined prerequisites
Replies: 79
Views: 7429529
 
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Re: Suggestions for predefined prerequisites

Hi,
I would be helpful if you could add the Microsoft Access Database Engine 2010 (Microsoft Office 12 Access Database Engine Object Library) )to the prerequisites?

The download for 64/32 bit Service Pack 1 is located at https://support.microsoft.com/en-us/kb/2460011

You have the Access 2010 ...
by clint
Tue Mar 03, 2015 1:49 pm
Forum: Building Installers
Topic: MSIEXEC: determining MSI installation parameters used
Replies: 3
Views: 16200
 
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Re: MSIEXEC: determining MSI installation parameters used

Hi Dan,

Yes, that is exactly what I needed!

Thank you!

clint


Edited: Sorry, I wrote "Daniel" instead of "Dan"
by clint
Tue Mar 03, 2015 11:42 am
Forum: Building Installers
Topic: MSIEXEC: determining MSI installation parameters used
Replies: 3
Views: 16200
 
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MSIEXEC: determining MSI installation parameters used

Hi,

Is there a MSI property which can be referenced in the AIP, which shows if the Quiet or Passive installation parameters were used?

Thank you!

clint
by clint
Wed Feb 18, 2015 5:55 pm
Forum: Common Problems
Topic: Isolating a component
Replies: 6
Views: 30367
 
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Re: Isolating a component

Hi Daniel,

it also works if there is already the same OCX and Version number installed on the system.

But, I will for now just manually install this on a case-by-case basis, as the problem arises, because nothing else needs to be done except adding the manifest file and OCX in a sub folder.

From ...

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